Our Privacy Policy

Respecting your rights and retaining your trust is our sole purpose. Furthermore, we want to enable you to enjoy golf more by offering you the best golf club in the world!

For purposes of this agreement, the terms "Caldwell Golf ","Caldwell", "CGC", "MalibuWoody", "CalWoody", "Ceramix", "Tsunami","our", "us", & "we" refer to the Caldwell Golf Co., Inc. and/or www.CaldwellGolf.com, www.MalibuWoodyGolf.com, www.CalWoodyGolf.com.  

"Guest", "Patron's", "You", & "Your", refers to you, as a Guest of this Site. We have developed our privacy policy from industry guidelines and standards, in accordance with local, national and international laws. By using this Site, you are consenting to our collection and use practices of your personal information as described below. The following discloses the information gathering and dissemination practices for this Web site. One of the most valuable assets of our business is YOU. We ARE NOT in the business of selling or giving out information about our Guests. We at Caldwell Golf are dedicated to insuring your privacy while online at our Web site. We truly appreciate your presence on our Site and at all times understand that you are our Guest and should be treated accordingly. The importance of security for all personally identifiable information associated with our Guests is of utmost concern to us. Subsequently, the Caldwell Golf Co. has created this privacy statement in order to demonstrate our firm commitment to our Patron's privacy. Caldwell Golf Co. takes technical, contractual, administrative, and physical security steps to protect all visitors' information. There are however, some things that you can do to help protect the security of your information as well. For instance, never give out your Password, since this is what is used to access all of your account information. You should always remember to sign out of your account and close your browser window when you finish surfing the Web, so that other people using the same computer won't have access to your information.

Be assured that your personal information is never given away, sold, rented or leased to any third party! Any information you submit through our Web site will be held in the strictest confidence. In no way will your personal information ever be used without your knowledge and consent, except when required by law, to comply with a court order or subpoena; to enforce our Terms of Service, or to protect the safety and security of Guests and our Sites.

Your computer has a unique identification code called an "Internet Protocol" (IP) address. We may use this IP address to help identify you and to gather broad demographic information about all who visit our Sites. The information we collect is that which is related to the use of our Web site. This information is anonymous and is gathered through our server's log files. These log files record generic information, such as the types of browsers used and the number of files downloaded, the number of visits our Site receives. This log file information allows us to create better content aimed at making the Site more useful and interesting for our visitors, and for administration purposes, such as to help diagnose problems. Notwithstanding, this is a general audience Web site; we do not knowingly market to, or solicit customer identifiable information from children. The Caldwell Golf Co. complies with the Children's Online Privacy Protection Rule. We at Caldwell Golf know that many people believe that it is not safe to send credit card information over the Internet. Though these concerns may be valid when dealing with some on-line stores, ordering through "Caldwell's Online Store" is certain to provide you with a safe and secure credit card transaction!

We have contracted with a most respected e-commerce provider -Authorize.Net- for our on-line transactions, When you click on a "Caldwell Golf Online Store " you are actually taken to our provider's (Authorize.Net) own servers. Authorize.Net uses the latest 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions. Authorize.Net employs industry leading encryption hardware and software methods and security protocols to protect customer information. Authorize.Net is certified as compliant with the Payment Card Industry (PCI) Data Security Standard. Authorize.Net Fraud Management Department is committed to providing merchants with tools and best practices to prevent fraud. Industry initiatives such as Address Verification Service (AVS) and Card Code Verification (CCV/CVV2/CID) provide a high level of protection as part of standard payment gateway features. Authorize.Net's exclusive Fraud Detection Suite (FDS) helps Web merchants identify and evaluate suspicious transactions.

Moreover, our patrons are protected on this entire web site by a GeoTrust QuickSSL certificate... In today's world, for better or worse, security issues are at the forefront of our thoughts. GeoTrust QuickSSL is just one solution from GeoTrust that should give online consumers and businesses peace of mind. Sites secured by QuickSSL are utilizing 128-bit SSL certificates thereby offering the highest level of encryption or security possible. This means you can rest assured that communications between your browser and this site's web servers are private and secure.

A brief description and use of Cookies.

Within the Internet industry, cookies are described as small files that your web browser places on your computer when you visit a Web site A common occurrence is when YOU, log into a portal-based Web site, where you've already registered your username and password; the site will remember you and it prevents you from having to log in each time you visit a Web site and reentering all of your information. Cookies are files containing information about individual computers that can be analyzed and used to track online interests and tastes. The Caldwell Golf Co. may use such "cookie" technology to obtain non-personal information from you as an online visitor. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. Caldwell Golf may also use so-called "web beacons" to access the information contained in its cookies within the network of the Caldwell Golf Web site and interactive banner ads. The collection of this non-personal information is done either through the "cookie" technology or with "single-pixel gif" or "web pings" also called ("web beacons)." Neither collects any personal information. Web beacons are site instrumentation that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. When you ask us to send you information on a promotion or a newsletter, we may use web beacons to establish how many of the emails are actually opened. In general, any electronic image viewed as part of a web page, including an ad banner, can act as a web beacon. Cookies help us in many ways to make your visit to our Web site more enjoyable and meaningful to you. Cookies are one of those needed technologies that make the Internet and e-commerce so exciting and useful. It involves actually "following" where you go and what pages you view. This is possible because the server finds the information on your computer, checks with it's own information, and retrieves your file if it matches up. You then have the ability to shop online! The server needs to know this information in order to work correctly, and the information is nothing more than a string of letters and numbers in a file on your hard drive, which uniquely identifies you. Again, Cookies by themselves are not able to extract any personal information from you. Caldwell's Online Store does use "cookies" to insure secure online transactions. It is because of "the cookie" that "shopping cart" technology works. Furthermore, to insure privacy protections for our Guests, the Caldwell Golf Co. allows advertising on our Sites only from those companies that have their own privacy policy. Once you've clicked on an advertisement and have left the Caldwell Golf Site, our privacy policy no longer applies. For your protection, you must read the privacy policy of any and all advertisers to see how your personal information will be handled on their Sites. Thanks again for placing your trust in the Caldwell Golf Co.

Questions or Comments: The Caldwell Golf Co. knows that your privacy is very important to you. If at any time you believe that we have violated these Policies, please notify us by e-mail and we will use all commercially reasonable efforts to promptly investigate and remedy the problem. Remember, you also have the opportunity to opt out (at any time) of receiving further communications from us by sending an e-mail request. We welcome questions and comments regarding this policy. Please feel free to contact us at, customerservice@caldwellgolf.com.

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